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Post-acquisition integration

Stop revenue leakage after an acquisition

Two companies means two billing systems that were never built to agree. xfactrs finds where contracts and invoices don't match, before your close, your audit or your customer does.

This is for you if

  • You closed an acquisition and still bill from both companies' systems
  • You plan to move to one billing platform in the next 12 months
  • Nobody on the integration plan owns contract-to-invoice accuracy
Talk to our teamTakes about a minute

See where your two stacks disagree

Tell us about your integration. We'll show you where contracts and invoices don't match, with the dollar amount and root cause.

Billing systems in play

Where are you in the deal?

  • Read-only access
  • SOC 2 Type II
  • No system changes

We have your message.

Thanks for reaching out. Someone from our team will get back to you shortly.

01 The problem

The deal model assumed the revenue was clean. The billing systems never checked.

On day one, the same customers get billed from two systems with two price books, two discount policies and two ideas of what an active subscription is.

Nobody made a mistake. The systems just don't know about each other. Some of the gap is under-billing you never see. Some is over-billing your new customers find first.

Same customer. Two systems.Illustrative
Acquirer billing
AccountNorthwind Media
Price / seat$48
Annual uplift5%
Seats420
RenewsMar 1
Acquired billing
AccountNorthwind Media Inc.
Price / seat$52
Annual upliftNot set
Seats420
RenewsJan 15
Ray flagged 3 conflicts on one accountWhich contract is right? Nobody owns the answer until someone asks.
1 to 5%of revenue leaks in a typical subscription business. Source: MGI Research
Side by sideTwo stacks bill the same base for months
MigrationTerms, history and amendments get dropped
CleanupExceptions pile up after go-live

An integration adds new handoffs on top of that baseline. Every phase carries risk, not only go-live weekend.

02 Where it breaks

Six places revenue goes missing after an acquisition

None of these show up on an integration status report. All of them show up in the numbers eventually.

01

One customer, two records

Billed twice on different schedules. Or not at all, because each system assumes the other has it.

02

Price book conflicts

Acquired SKUs mapped to the wrong price. Old discounts carried past their end date.

03

Terms left behind

Price increases, minimum commits, co-terming and renewal uplifts that stayed in the old system.

04

Usage and entitlements out of sync

Provisioned in one platform, billed from the other, with nothing checking between them.

05

Data lost in the migration

Mid-term amendments dropped, prorations recalculated wrong, history cut off at cutover.

06

Cross-sell billed from the wrong place

The acquired product sold into your base, invoiced from the wrong entity or not invoiced at all.

03 How xfactrs works

Revenue checks across every phase of the integration

1

Before cutover

Match both stacks

We connect read-only to both companies' systems. Ray, our AI agent, lines up contracts, subscriptions and invoices across the two and flags where they disagree.

Read-onlyNo data moved
2

During migration

Test go-live on evidence

500+ control points run against test loads and parallel runs. Every mismatch comes with a dollar value and a root cause.

Finding$6,240 / yr
ContractAnnual uplift of 5% signed
Target systemUplift not set on migrated plan
Root causeField not in mapping spec
3

After go-live

Keep it clean

The controls keep running. New gaps get caught in the billing cycle they happen in, not at quarter-end.

Every billing cycleEvidence trail

xfactrs sits on top of your billing, CRM and ERP. It doesn't replace them. Your integration team keeps its plan. We add the revenue check its test scripts don't cover.

ZuoraSalesforce BillingOracle BRMNetSuiteChargebee

04 Proof

$2.4M

caught before go-live

A US digital services provider was merging CRM and billing platforms after an acquisition. During migration testing, xfactrs found the leakage that would have gone live with the new system.

Read the full story
$50MARR in scope across the merging stacks
$200K+Leakage per month found during testing
$0Revenue lost after the migration went live

05 What changes

What changes for your team

CFO

Acquired revenue you can defend

To the board and to lenders. Synergy targets don't get eaten by billing errors.

Controller and CAO

70% faster reconciliation

The close doesn't stall on integration exceptions between two ledgers.

Internal Audit

One set of controls from day one

Across both entities, with an evidence trail behind every finding.

Systems and integration

A go-live call backed by numbers

Risk measured in dollars, not a status report that's all green.

06 Questions

Before you start

Anything else? We're happy to walk through your integration plan.

Talk to the team
When should we start?

Before cutover, as soon as you can get read-only access to the acquired company's billing data. Starting after go-live still works. It just becomes cleanup instead of prevention.

Do you need write access to our systems?

No. xfactrs is read-only. Nothing in your billing, CRM or ERP changes.

Does this replace our systems integrator or migration testing?

No. Migration testing checks that the data moved. xfactrs checks that what each customer signed matches what they will be billed.

We're still running both stacks. Is it too early?

No. Running two stacks side by side is when the gaps build up fastest, so it's a good time to start.

Start with one finding.

The 15-Day Challenge connects to your billing stacks, read-only, and brings back one confirmed leak with the dollar amount and root cause.