Are you able to confidently answer the following questions?
Do I know how many discounts are passed without appropriate approvals?
Do I know whether all subscribers billed are invoiced?
Do I have churn because of repeated incorrect invoicing?
xfactrs can help with these and more.
Invoicing is where a significant leakage happens after billing. Incorrect invoicing leads to both revenue loss as well as customer dissatisfaction and brand erosion. xfactrs gives you clear visibility and alerts into areas where invoicing is inaccurate, invoice execution is incorrect, and where discounts are given without approvals.
Insights and dashboards that xfactrs provides you to stay on top.
Identifies subscribers who are supposed to be invoiced but were not sent an invoice
Highlights issues such as incomplete invoice, duplicate invoice, and incorrect invoice address
Identifies areas where discounts passed were more than contractual terms
Regularly compares between billed and invoice generated
Highlights amount mismatch between billing and invoice