Order Fulfillment Assurance
Quote Configuration
Order Assurance
Consumption Assurance
Billing Assurance
Invoice Assurance
Renewal Assurance
Payment Assurance
Are you able to confidently answer the following questions?
Do I track the KPI of the number of orders executed vs completed within SLA time?
Do I have controls to identify whether all subscriptions are ended in due time?
Do I have a leakage where subscribers churned out because the order was not executed on time?
xfactrs can help with these and more.
Order Fulfillment Assurance
Order is one of the most critical processes for provisioning a subscriber within the service and billing platforms. Subscribers cannot start using the product without the proper execution of an order. xfactrs identifies and sets up controls for gaps in order processing to avoid revenue leakage, opportunity loss, and delays which could have reduced total contract value.
Insights and dashboards that xfactrs provides you to stay on top.
Focuses on essential control points relevant for order execution
Identifies leakages that are caused due to the order execution malfunctions
Shows orders that were delayed beyond a defined threshold
Alerts on future orders that are not executed on a specific date
Identifies subscriptions that are to be stopped temporarily but not executed